Students who have been admitted to NCC can register for online courses as part of
the normal registration process. Most students will be able to register through the
Student Information and Registration System (referred to as “MyNCC”).
Academic advisement information will be sent through NCC email accounts in advance
of the time to register. The registration priority window is based on earned credits
and gives students with more credits the opportunity to select courses before students
with fewer credits. It is imperative that students register as soon as they are allowed,
before the next credit priority begins, as course availability will become restricted.
Individuals who have never attended NCC may apply as a Degree, Non-Degree or International
Students in online courses must have access to a computer which has a connection to the Internet. The computer can be
a PC or a Macintosh. Recommended web browsers are Microsoft Edge, Firefox and Chrome.
The Brightspace Pulse App is also available for quick access, allowing students a
way to connect to online learning through a mobile device. The Brightspace Pulse App
can be used to perform simple tasks such as viewing course content and participating
in discussions. However, it cannot be used to perform all the required functions of
an online course and does not replace the need for a computer.
The Open SUNY Help Desk provides technical support with Brightspace via telephone,
web, chat, and e-mail. Phone: 1.844.673.6786 or 1-518-320-1300 (Direct) Email: SUNYOnlineHelp@suny.edu Online: Submit Help Desk Ticket Hours: Monday - Friday 7am - 12am EST, Saturday 10am - 6pm EST, Sunday 10am - 9pm EST