COMPUTER LITERACY

Microsoft Outlook for Beginners

Objective: Maximize the potential of your office communications in this one-day workshop that is part lecture, part hands-on

 Participants Will Be Taught:

• How to connect to Outlook for the first time
• How to send, receive, and store emails
• How to update and organize your contacts, calendars, and address books
• How to connect social media and favorite website updates to Outlook

 

Microsoft Word – Intro, Intermediate, Advanced

Objective: Learn the essentials of the most popular word processing package in this series of 3 one-day workshops

Participants Will Be Taught:

• Intro: document creation, editing, formatting, printing; creating basic tables; features such as spell/grammar check, autocorrect, clipart and word art
• Intermediate: build on introductory skills - inserting tabs, headers, footers, borders, columns, and working with multiple documents and mail merge
• Advanced: learn automation – advanced mail merging, customizing tool bars, creating org charts, text boxes, creating and executing macros

 

Microsoft Excel – Intro, Intermediate, Advanced

Objective: Learn the essentials of the most popular spreadsheet package in this series of 3 one-day workshops

Participants Will Be Taught:

• Intro: spreadsheet creation, editing, formatting; basic formulas and functions and features; creating charts
• Intermediate: build on introductory skills – understanding formulas, functions and range names, advanced chart making
• Advanced: conditional and nested functions; add excel content to other Microsoft Office programs; link worksheets; macros and pivot tables

 

Microsoft Powerpoint – Intro & Intermediate

Objective: Learn to create effective electronic presentations in this series of 2 one-day workshops

Participants Will Be Taught:

• Intro: slideshow creation, templates, special effects; inserting charts, tables, clipart, sound, video, pictures; presentation techniques
• Intermediate: build on introductory skills – add animation, music, org charts; embed and link objects; create hyperlinks and custom backgrounds

 

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ENGLISH LANGUAGE SKILLS

English Language Skills

Help your employees to better communicate, increase fluency, and reduce articulation problems within standard business situations.  Content cab be adapted to be specific to an industry or job.Objective: Increase the language skills of those for whom English is not their primary language

 Participants Will Be Taught:

• Improve pronunciation and fluency of spoken contemporary American English through discussion and exercises
• Distinguish between formal/informal (idiomatic) and verbal/non-verbal speech patterns
• Understand the appropriate social, cultural, and business applications
• Engage in self-correcting techniques

 

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SPANISH FOR THE WORKPLACE

Spanish for Workplace Managers

Enable employees to communicate at a functional level with native Spanish speakers and demonstrate cultural sensitivity.Objective: Facilitate basic communication with people whose native language is Spanish

 Participants Will Be Taught:

• Learn and apply career-specific vocabulary
• Linguistic structure and relationship of language to culture
• Useful phrases, conversational exercise, and simulations

 

Spanish for Healthcare Providers

Healthcare workers can go a long way toward reducing patient anxiety and providing high quality care when they can communicate effectivelyObjective: Enable healthcare workers to communicate adequately with Spanish-speaking patients and family members

 Participants Will Be Taught:

• Communicate basic phrases, general vocabulary, and expressions
• Communicate medical terminology
• How to engage those with a limited proficiency in English