The SUNY Online Help Desk faculty and student technical support with Blackboard via telephone, web, chat and e-mail.
SUNY Support Hours of Operation
Monday - Friday 7am - 12am EST
Saturday 10am - 5pm EST
Sunday 1pm - 9pm EST
Working remotely is defined as working outside of a traditional office environment - in this instance - working from home. It is important to remember that employees working remotely are working their regular hours while at home.
During this current situation, each employee should be in contact with their supervisor for directions regarding assignments to be performed during this time. It is recommended that supervisors establish daily check-ins with employees to ensure regular communication and an effective workflow process to meet the department’s needs. All supervisors are to consider the capability of what can be performed remotely by each employee.